Payment and dispatch

The following terms and conditions apply:

Dispatch conditions

Deliveries are made within Germany and in the following countries: Albania, Belorus, Liechtenstein, Moldova, Montenegro, Norway, Serbia, Switzerland, Ukraine, Belgium, Denmark, France, Luxembourg, Netherlands, Austria, Poland, Czech Republic, United Kingdom, Italy, Sweden, Slowakia, Slowenia, Spain, Hungary, Bulgara, Estonia, Finland, Greece, Ireland, Croatia, Latvia, Lithuania, Malta, Portugal, Romania, Algeria, Egypt, Georgia, Israel, Lebanon, Morocco, Russian Federation, Syrian Arab Republic, Tunisia, Turkey, Armenia, Azerbaijan, Bangladesh, Canada, China, India, Indonesia, Iraq, Iran, Japan, Kasakhstan, Kyrgyzstan, Kuweit, Malaysia, Mexico, Philippines, Saudi Arabia, Singapore, Sri Lanka, Thailand, Turkmenistan, USA, Uzbekistan, United Arab Emirates, Viet Nam, Yemen, Angola, Argentina, Australia, Bolivia, Brazil, Colombia, Costa Rica, Cuba, Dominican Republic, Ecuador, El Salvador, Ethiopia, Ghana, Gabon, Gambia, Kenya, Mozambique, Namibia, New Zealand, Nicaragua, Nigeria, Paraguay, Peru, South Africa, Tanzania, Uganda, Venezuela, Zambia, Zimbabwe.

Dispatch shall not be made to the following foreign islands: Faroe Islands, Greenland, Åland Islands, Overseas departments and territories of France, Channel Islands, Canary Islands, Ceuta, Melilla, Northern Cyprus, Overseas departments and territories of Netherlands 

Dispatch costs (inclusive of legally applicable VAT)

Deliveries within Germany with DHL:

We charge shipping costs on the basis of the shipping weight: 

- order from 0 kg up to 3 kg = 5,50 € 
- order between 3 kg up to 5 kg = 6,50 € 
- order between 5 kg up to 10 kg = 8,00 € 
- order between 10 kg up to 20 kg = 10,00 € 
- order between 20 kg up to 31,5 kg = 12,00 € 
- for orders with more than 31,5 kg we ship a separate parcel with extra weight depending charge


If the dispatch involves bulky goods (freight forwarding), we calculate as follows:
bulky goods will be shipped via shipping company – 59,00 €


Bulky goods are marked as such in the item description.


We charge shipping costs within Germany for DHL Next Day on the basis of the shipping weight:

- order from 0 kg up to 1 kg = 15,00 € 
- order between 1 kg up to 2 kg = 16,00 € 
- order between 2 kg up to 5 kg = 22,00 € 
- order between 5 kg up to 10 kg = 28,00 € 
- order between 10 kg up to 20 kg = 33,00 € 
- order between 20 kg up to 31,5 kg = 49,00 € 
- for orders with more than 31.5 kg we ship a separate parcel with extra weight depending charge

We charge shipping costs within Germany for DHL Next Day 10.00 AM on the basis of the shipping weight:

- order from 0 kg up to 1 kg = 28,00 € 
- order between 1 kg up to 2 kg = 29,00 € 
- order between 2 kg up to 5 kg = 35,00 € 
- order between 5 kg up to 10 kg = 41,00 € 
- order between 10 kg up to 20 kg = 46,00 € 
- order between 20 kg up to 31,5 kg = 62,00 € 
- for orders with more than 31.5 kg we ship a separate parcel with extra weight depending charge

Deliveries to foreign countries:

We charge shipping costs for deliveries to foreign countries on the basis of the shipping weight:

Zone Non-EU (Albania, Belorus, Liechtenstein, Moldova, Montenegro, Norway, Serbia, Switzerland, Ukraine): 
- order from 0 kg up to 3 kg = 22,00 € 
- order between 3 kg up to 5 kg = 26,00 € 
- order between 5 kg up to 10 kg = 35,00 € 
- order between 10 kg up to 15 kg = 43,00 € 
- order between 15 kg up to 20 kg = 52,00 € 
- order between 20 kg up to 31,5 kg = 73,00 € 
- for orders with more than 31.5 kg we ship a separate parcel with extra weight depending charge 

Zone EU1 (Belgium, Denmark, France, Luxembourg, Netherlands, Austria, Poland, Czech Republic): 
- order from 0 kg up to 3 kg = 15,00 € 
- order between 3 kg up to 5 kg = 17,00 € 
- order between 5 kg up to 10 kg = 21,00 € 
- order between 10 kg up to 15 kg = 25,00 € 
- order between 15 kg up to 20 kg = 29,0 € 
- order between 20 kg up to 31,5 kg = 39,00 € 
- for orders with more than 31.5 kg we ship a separate parcel with extra weight depending charge 

Zone EU2 (United Kingdom, Italy, Sweden, Slowakia, Slowenia, Spain, Hungary): 
- order from 0 kg up to 3 kg = 16,00 € 
- order between 3 kg up to 5 kg = 18,00 € 
- order between 5 kg up to 10 kg = 23,00 € 
- order between 10 kg up to 15 kg = 28,00 € 
- order between 15 kg up to 20 kg = 33,00 € 
- order between 20 kg up to 31,5 kg = 45,00 € 
- for orders with more than 31.5 kg we ship a separate parcel with extra weight depending charge 

Zone EU3 (Bulgara, Estonia, Finland, Greece, Ireland, Croatia, Latvia, Lithuania, Malta, Portugal, Romania): 
- order from 0 kg up to 3 kg = 17,00 € 
- order between 3 kg up to 5 kg = 19,00 € 
- order between 5 kg up to 10 kg = 25,00 € 
- order between 10 kg up to 15 kg = 30,00 € 
- order between 15 kg up to 20 kg = 36,00 € 
- order between 20 kg up to 31,5 kg = 49,00 € 
- for orders with more than 31.5 kg we ship a separate parcel with extra weight depending charge 

Zone WW4 (Algeria, Egypt, Georgia, Israel, Lebanon, Morocco, Russian Federation, Syrian Arab Republic, Tunisia, Turkey): 
- order from 0 kg up to 3 kg = 33,00 €
- order between 3 kg up to 5 kg = 37,00 €
- order between 5 kg up to 10 kg = 46,00 € 
- order between 10 kg up to 20 kg = 63,00 € 
- for orders with more than 20 kg we ship a separate parcel with extra weight depending charge 

Zone WW5 (Armenia, Azerbaijan, Bangladesh, Canada, China, India, Indonesia, Iraq, Iran, Japan, Kasakhstan, Kyrgyzstan, Kuweit, Malaysia, Mexico, Philippines, Saudi Arabia, Singapore, Sri Lanka, Thailand, Turkmenistan, USA, Uzbekistan, United Arab Emirates, Viet Nam, Yemen): 
- order from 0 kg up to 3 kg = 39,00 €
- order between 3 kg up to 5 kg = 45,00 €
- order between 5 kg up to 10 kg = 60,00 € 
- order between 10 kg up to 20 kg = 91,00 € 
- for orders with more than 20.0 kg we ship a separate parcel with extra weight depending charge

Zone WW6 (Angola, Argentina, Australia, Bolivia, Brazil, Colombia, Costa Rica, Cuba, Dominican Republic, Ecuador, El Salvador, Ethiopia, Ghana, Gabon, Gambia, Kenya, Mozambique, Namibia, New Zealand, Nicaragua, Nigeria, Paraguay, Peru, South Africa, Tanzania, Uganda, Venezuela, Zambia, Zimbabwe): 
- order from 0 kg up to 3 kg = 45,00 €
- order between 3 kg up to 5 kg = 53,00 €
- order between 5 kg up to 10 kg = 72,00 € 
- order between 10 kg up to 20 kg = 109,00 € 
- for orders with more than 20.0 kg we ship a separate parcel with extra weight depending charge


Delivery periods

Unless any other period is specified in the item description, the product is delivered in Germany within 3 - 5 days, for deliveries abroad within 5 - 7 days from conclusion of contract (if advance payment agreed from the date of the payment instruction).
Please note that deliveries are not made on Sundays and other holidays.


If you have ordered articles with different delivery dates, we send the articles together in one delivery if no other agreement has been made. The delivery date for the complete order will be the same as that of the article with the longest delivery time.

In case of self-collection, we will inform you by email once the product is ready, along with the collection options. In this case, dispatch costs will not be charged.


Accepted Payment options

-  Payment in cash at the time of collection

-  Prepayment via transfer

-  Payment via PayPal

-  Payment via PayPal Express

-  Payment by invoice


Further details on payment

Payment by invoice is only for authorities and public institutions.

The invoice amount is to be settled at the time of payment on invoice within 14 days.


In case of questions, please contact us at the contact details mentioned in the Legal Notice.